Privacy Policy

1. Introduction

GREATWALL HOLDING GROUP INC. (“Company,” “we,” “our,” or “us”) respects privacy and is committed to protecting personal information. This Privacy Policy explains how we collect, use, disclose, and protect information in connection with our websites, software products, and digital technology services.

2. Information We May Collect

Depending on how users interact with our services, we may collect:

• Contact information, such as name, email address, phone number, and company name.
• Account information, if an account is created for a software service.
• Support information, such as requests, feedback, and service communications.
• Device and usage information, such as device type, operating system, log data, and service activity.
• Information users choose to provide through forms, service requests, or customer support channels.

3. How We Use Information

We may use collected information to:

• Provide, operate, maintain, and improve our services.
• Respond to inquiries, support requests, and business communications.
• Maintain service security, prevent misuse, and protect users.
• Analyze service performance and improve user experience.
• Comply with applicable legal, regulatory, and operational requirements.

4. Sharing of Information

We do not sell personal information. We may share limited information with trusted service providers who support hosting, analytics, security, customer support, business operations, and legal compliance. These providers are expected to protect information and use it only for authorized purposes.

5. Data Retention

We retain personal information only for as long as necessary to provide services, meet business needs, resolve disputes, maintain security, and comply with legal obligations.

6. Data Security

We use reasonable administrative, technical, and organizational measures to help protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. User Choices and Rights

Users may contact us to request access, correction, or deletion of personal information, subject to applicable law and verification requirements. If a software service provides account settings, users may also manage certain information directly through the service.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.

9. International Users

Users may access our services from different jurisdictions. By using our services, users understand that information may be processed in the United States or other locations where our service providers operate.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.

11. Contact Us

For privacy questions or requests, please contact us: